Membership
The Radiant Care Plan
One yearly plan that keeps your heating serviced, gets you to the front of the queue when something goes wrong, and takes 10% off anything else we do for you.
- Priority
- Members First
- Discount
- 10% Off Work
- Service
- Booked In Summer
- Suits
- Homes & Business
What you get for the year
Priority scheduling
Members go to the top of the list. When the heating goes down in January, you are not waiting behind everyone else.
10% off any work
Ten per cent off labour on any job we do for you over the year, from a leaking valve to a full boiler swap.
Summer boiler service
Your annual gas boiler service booked in over the summer, when we have the time to do it properly and you are not left without heat.
Heating health check
Radiators, controls, pressure, water quality and the state of the system all checked and written up, so nothing creeps up on you.
Records kept for you
We hold your service history and certificates, so warranty claims and landlord paperwork are straightforward.
Commercial cover too
Pubs, shops, offices and rentals. We work out a plan around how many appliances you have and when suits you for the service visit.
We are putting numbers on this at the moment, so pricing depends on the appliance and whether it is a house or a premises. Leave your details below and we will come back to you with the price for your own setup — there is nothing to pay to register interest.
Tell us about your heating
A couple of lines is plenty — the make of boiler, roughly how old it is, and whether it is your home or a business.
What is covered
- Annual gas boiler service, booked in over the summer months.
- Combustion and flue readings taken and written up on a service record.
- Radiators balanced and checked for cold spots, sludge and airlocks.
- System pressure, expansion vessel and pressure relief valve checked.
- Controls, thermostat and timer checked and set up properly for your house.
- Water quality checked and inhibitor topped up where it is needed.
- Priority slot when the heating goes down mid-winter.
- 10% off labour on any other work over the twelve months.
What is not covered
- Replacement parts — pumps, valves, fans, PCBs. Charged at cost, quoted first.
- Full boiler replacements and system upgrades. Your 10% still applies to labour.
- Anything behind a wall or under a floor that needs building work to reach.
- Oil, solid fuel and heat pump servicing. Ask us and we will tell you straight.
It is a maintenance plan, not an insurance policy. Nothing here is designed to catch you out — if a job falls outside the plan we tell you before we lift a spanner.
Questions
Common Questions
The things people ask us most about boilers, grants and call-outs. If your question isn't here, give us a ring and ask. It costs nothing to ask.
Rather just ask us?